Frequently Asked Questions
Everything you need to know about shopping with Chaotic Fashion.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know which size to choose?
Each product page features a detailed size guide. Since Chaotic Fashion blends various fits from oversized to slim, we recommend checking the specific measurements provided for each garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of placement by contacting our support team.